Returns and Refunds

Returns are handled for unopened, unused products where local law and product safety rules permit.

Damaged or incorrect deliveries

Contact us promptly with order number, photos, product SKU, batch information where available, and carton details.

Refund timing

Approved refunds are processed back by bank transfer after goods and claim details are verified.

B2B support

For return or replacement questions, contact WhatsApp +86 17324671020.