{"id":12029,"date":"2026-09-10T07:42:42","date_gmt":"2026-09-10T05:42:42","guid":{"rendered":"https:\/\/estvape.com\/faq\/"},"modified":"2026-09-17T09:49:31","modified_gmt":"2026-09-17T07:49:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/estvape.com\/faq\/","title":{"rendered":"Wholesale FAQ"},"content":{"rendered":"
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Wholesale FAQ \u2014 estvape B2B vape buyers’ most-asked questions<\/h1>\n

Answers to the most-asked questions from EU vape shops, distributors, and re-exporters buying from estvape. Can’t find what you need? Email vapevex@coze.email<\/strong> or open a wholesale account<\/a>.<\/p>\n

Orders & MOQ<\/h2>\n

1. What is your MOQ?<\/h3>\n

10 pieces mixed across any SKU. The 10-piece carton can mix flavours or brands freely.<\/p>\n

2. Can I order one wholesale SKU at retail-tier pricing?<\/h3>\n

Yes \u2014 but you won’t get the tier 2 \/ 3 discounts. For new shops learning a category, we recommend our pre-weighted mix-flavour cartons<\/strong> from tier 1 to test the market cheaply.<\/p>\n

3. Do you offer random mix?<\/h3>\n

Yes. On each brand category page you can pick a random mix from current bestsellers, weighted by our sales team’s reading of the latest consumer trend.<\/p>\n

Stock & delivery<\/h2>\n

4. How fast do you ship?<\/h3>\n

Same-day for orders paid before 14:00 CET. Next-working-day for orders paid later.<\/p>\n

5. How fast does delivery take?<\/h3>\n

3\u20135 working days inside the EU, 5\u20139 days to the UK \/ Switzerland \/ Norway.<\/p>\n

6. Do you ship outside the EU?<\/h3>\n

B2B EU only. UK is handled through our DE re-export programme with a registered UK importer. Other destinations on case-by-case basis.<\/p>\n

7. Can I check stock before ordering?<\/h3>\n

Yes \u2014 your account manager keeps a live stock sheet. Or check the category page for the “in stock” badge.<\/p>\n

TPD & compliance<\/h2>\n

8. Are your products TPD-compliant?<\/h3>\n

Yes \u2014 every SKU carries an EU-CEG notification ID, \u226420 mg\/ml nicotine, \u22642 ml tank. From October 1, 2026 all SKUs ship in third-party-verified child-resistant packaging.<\/p>\n

9. Can I get your TPD \/ EU-CEG certificates?<\/h3>\n

Email vapevex@coze.email with the SKUs you need certificates for. We send a zip within one EU working day.<\/p>\n

10. Do you sell to FR \/ BE?<\/h3>\n

No \u2014 both jurisdictions have banned nicotine disposables. We do not fulfil orders shipping to FR or BE postcodes.<\/p>\n

Pricing & payment<\/h2>\n

11. Can I get your price list?<\/h3>\n

Tier 1 price list is on the site. Tier 2\/3\/4 pricing unlocks with a wholesale account and is delivered by email after verification.<\/p>\n

12. What payment methods do you accept?<\/h3>\n

SEPA bank transfer (default), SWIFT in EUR \/ USD \/ GBP, USDT (TRC-20 \/ ERC-20) for tier 4 buyers, Net 30 \/ Net 60 for tier 4 with 3+ months of paid history.<\/p>\n

13. Can you ship DDP (delivery duty paid)?<\/h3>\n

Inside the EU, yes by default. For UK re-export orders we quote DAP (Delivered At Place) which is more common there.<\/p>\n

Wholesale account<\/h2>\n

14. How do I open a wholesale account?<\/h3>\n

Fill in the B2B registration form<\/a>. We verify business registration (VAT ID \/ company number) within one EU working day.<\/p>\n

15. Do you require a reseller permit?<\/h3>\n

Not strictly, but we strongly recommend a valid EU VAT ID for invoicing compliance.<\/p>\n

16. Is there a monthly minimum spend?<\/h3>\n

Only for tier 4 pricing (\u2265 \u20ac2,000\/month or 500 pieces).<\/p>\n

Operations<\/h2>\n

17. Where is your warehouse?<\/h3>\n

EU warehouse(s) \u2014 exact city not disclosed for security reasons. The shipping origin appears as a major EU logistics hub.<\/p>\n

18. Can I visit the warehouse?<\/h3>\n

Tier 4 buyers can arrange a warehouse visit on request. We host roughly one visit per quarter.<\/p>\n

19. Do you offer drop-shipping?<\/h3>\n

Yes for tier 4 buyers shipping to non-EU destinations. Inside the EU, dropship is not recommended \u2014 local fulfilment is faster and cheaper.<\/p>\n

Returns & after-sales<\/h2>\n

See the full returns & refunds policy<\/a> for the standard 14-day DOA window, freight damage cover, and refund timing.<\/p>\n

Open a wholesale account \u2192<\/a><\/p>\n<\/article>\n","protected":false},"excerpt":{"rendered":"

Wholesale FAQ \u2014 estvape B2B vape buyers’ most-asked questions Answers to the most-asked questions from EU vape shops, distributors, and re-exporters buying from estvape. Can’t find what you need? Email vapevex@coze.email or open a wholesale account. Orders & MOQ 1. What is your MOQ? 10 pieces mixed across any SKU. The 10-piece carton can mix […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-canvas.php","meta":{"footnotes":""},"class_list":["post-12029","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t